Tagged: Customer Experience

Technic 0

Because the team of the online printing and e-commerce platform Helloprint found the previous automation solutions for the customer experience in e-commerce too standardised, too inflexible and too cost-intensive, they took matters into their own hands without further ado – and developed their own AI-supported automation software with Engaige. 

Trends 0

“Immersive exhibitions are designed to simplify access to artists such as Monet, van Gogh, and Klimt and their works via room-filling, large digital screens, sound installations, and virtual reality. What is currently THE trend in art is also making its way into e-commerce, as a study by Zendesk proves. Immersion is playing an increasingly important role, especially in customer service.