Tagged: Knowledge Management

Trends 0

In the third and (for the time being) last part of our chatbot series, we demonstrate how the bots can be used within a company. In the first two parts of our series on the chatbot trend, we looked at the AI app, Replika, and specific use cases in customer service. As service employees or emotional support, chatbots can be in use around the clock – as our first two articles on the subject have already shown.